Android Voicemail Notification Not Working? Here’s How to Fix It

Missing a crucial voicemail because your Android phone decided to take a break from notifications? You’re not alone. A silent or missing voicemail notification can be incredibly frustrating, especially when you’re expecting an important call. But don’t worry, it’s usually a simple fix.

This comprehensive guide will walk you through all the possible reasons why your Android voicemail notification isn’t working and provide you with easy-to-follow solutions to get things back on track.

1. Restart Your Phone: The Classic Fix

It may seem obvious, but often the simplest solution is the best one. Restarting your phone can resolve minor software glitches that might be interfering with your voicemail notifications.

  • Press and hold the power button on your Android device.
  • Select Restart from the options that appear.
  • Once your phone restarts, check if you’re receiving voicemail notifications.

2. Check Your Network Connection

A stable internet connection is crucial for receiving timely voicemail notifications. If your phone has a weak or unstable network connection, your notifications might be delayed or not come through at all.

  • Toggle Airplane Mode: Turn on Airplane mode for a few seconds, then turn it off again. This can reset your network connection and potentially resolve the issue.
  • Test Your Data and Wi-Fi: Ensure you have an active internet connection, either through mobile data or Wi-Fi. Try opening a website or app to verify your connection.
  • Check for Network Outages: Sometimes, network outages from your carrier can disrupt services, including voicemail notifications. Visit your carrier’s website or social media pages to check for any reported outages in your area.

3. Verify Voicemail Number and Settings

An incorrect voicemail number or misconfigured settings within your phone app can prevent notifications from appearing. Here’s how to double-check:

  • Confirm Voicemail Number: Open your phone app and dial your own number. Ensure the voicemail number displayed is correct.
  • Inspect Voicemail Settings: Navigate to your phone app settings. Look for Voicemail or a similar option. Check that voicemail notifications are enabled and that the notification sound is set to an audible level.

4. Clear Phone App Cache and Data

Like any app, your phone app accumulates cache and data over time. While this data is usually helpful for app performance, sometimes it can become corrupted and cause problems, including notification glitches.

  • Open your phone’s Settings app.
  • Go to Apps or Applications Manager.
  • Find and select your Phone app (this might be labeled differently depending on your device).
  • Tap on Storage or Storage & Cache.
  • Select Clear Cache and Clear Data. Note: This may delete your call log history.
  • Restart your phone and check if voicemail notifications are working again.

5. Disable Do Not Disturb Mode and Battery Saver

Do Not Disturb mode and battery saver features are designed to minimize interruptions and conserve battery life, respectively. However, they can also block voicemail notifications.

Disabling Do Not Disturb:

  • Swipe down from the top of your screen to open the notification shade.
  • Look for the Do Not Disturb icon (usually a circle with a line through it).
  • Tap the icon to disable it. If you don’t see it, you might need to tap the pencil icon to edit the quick settings panel and add it.

Disabling Battery Saver:

  • Open your phone’s Settings app.
  • Look for Battery and tap on it.
  • Find the Battery Saver option and make sure it’s turned off.

6. Check for App Conflicts

Third-party apps, particularly those that manage calls, contacts, or notifications, can sometimes interfere with system functions like voicemail notifications.

Identify Potential Conflicts:

  • Think about any recent apps you’ve installed that might be related to calls or notifications.
  • Try uninstalling these apps one by one and testing your voicemail notifications after each removal.

7. Update Your Android Operating System

Software updates often include bug fixes and performance improvements. If your Android OS is outdated, you might be encountering glitches that prevent voicemail notifications from working correctly.

Update Your OS:

  • Connect your phone to a stable Wi-Fi network.
  • Open your phone’s Settings app.
  • Scroll down and tap on System or Software Update (the wording might vary depending on your device).
  • Tap on Check for updates. If an update is available, download and install it.

8. Contact Your Carrier

If none of the above solutions work, the problem might be with your carrier’s voicemail service. They should be able to diagnose any network-related issues or problems with your voicemail account.

Contacting Your Carrier:

  • Find your carrier’s customer support number (usually on their website or on your billing statement).
  • Explain the issue you’re facing and the troubleshooting steps you’ve already taken.

9. Factory Reset: The Last Resort

A factory reset should be your absolute last resort. It will erase all data on your phone, so back up any important files before proceeding. A factory reset can potentially resolve persistent software issues that might be causing the voicemail notification problem.

Performing a Factory Reset:

  • (Important: Back up all your important data before proceeding.)
  • Open your phone’s Settings app.
  • Go to System or General Management (the exact wording may vary).
  • Tap on Reset or Reset options.
  • Select Factory data reset or Erase all data.
  • Confirm your choice and wait for the reset process to complete. Your phone will restart, and you’ll need to set it up as new.


Voicemail notifications are essential for staying connected. By following this comprehensive guide, you can troubleshoot and resolve issues preventing your Android from alerting you to new voicemails. If the problem persists even after trying all the solutions, reaching out to your carrier or the phone manufacturer’s support can provide further assistance.

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